Return & Cancellation Policy
Returns
We do not offer returns. Helmets, exhausts and riding gear are safety and fitment-critical products, so once an order is placed it cannot be returned for a change of mind, wrong size or colour preference, or a wrong model choice by the buyer.
Damaged or wrong item
If you receive a damaged or incorrect item, contact our customer care team at customercare@powerenough.in or +91 70259 07096 and we will resolve it with a replacement or refund.
Unboxing video is mandatory
A complete, unedited unboxing video is mandatory for any damage or wrong-item claim. The recording must start before the sealed parcel is opened and continue without any cuts or pauses through opening the box, unwrapping the product, and clearly showing the damage or incorrect item. Claims without this full start-to-end video cannot be processed.
How to report a problem
- Contact us as soon as you receive the parcel.
- Share your order number, clear photos of the product and packaging, and the full unboxing video.
- We will review your request and confirm the replacement or refund.
Approved refunds go back to the original payment method.
Cancellations
You can cancel your order any time before it has shipped by contacting us at customercare@powerenough.in or +91 70259 07096.
Cancelled orders are refunded to your original payment method, minus a 25% restocking fee.
Once an order has shipped, it can no longer be cancelled or returned.